Eleven days after Hurricane Sandy made landfall, hundreds of thousands of utility customers in New York and New Jersey are still without power - and they want answers.

Unfortunately, the answers provided by the power companies have generated even more anger and frustration.

When asked Thursday night when power may be restored, LIPA Chief Operating Officer Michael Hervey told CBS Station WCBS the utility is aiming for the middle of next week. WCBS reports one spokesman suggested power may not be fully restored until Thanksgiving.